Get in Touch With Us
Sweepstakes casino terms, welcome offers, and state eligibility change often, and we rely on readers as much as our own research to keep this site accurate. If you have a question about how something works, think we have got a detail wrong, or want to suggest a platform for us to look at, this is the page for that.
How to Reach the Sweeps Team
The best way to contact us is by email at [email protected]. A real person reads every message, and we try to reply within a couple of working days. During busier stretches it can take a little longer, so thanks in advance for your patience.
If you can, tell us upfront what your message is about — a specific brand, a page on the site, or a general question. That one line helps us route it to whoever can actually answer it, rather than passing it around first.
What People Usually Write to Us About
- Offer or eligibility questions — If you are unsure whether a listed welcome bonus still applies, or want clarification on how Gold Coins and Sweeps Coins work on a particular platform, ask us and we will point you in the right direction or flag it for review.
- Corrections — Sweepstakes casino operators regularly update their state availability, redemption thresholds, and promotional terms. If something on our site looks stale, we want to know so we can check it against the operator's current terms.
- Platform suggestions — If you have come across a new sweepstakes casino you think belongs on our radar, let us know its name and what caught your attention. We review suggestions before adding anything to our listings.
- State availability questions — Because sweepstakes casinos are governed state by state rather than nationally, readers often write in asking whether a given operator serves their state. We can share what an operator has published, but we always recommend confirming directly with the operator's own terms since availability shifts.
- Feedback on our coverage — If you think we are missing a comparison, a payment method, or a topic — for example around non-GamStop casino alternatives — tell us. Reader input genuinely shapes what we cover next.
What We Can and Cannot Help With
We are an independent comparison site, not a sweepstakes casino operator. That means there are some limits on what we can do from here:
- We cannot access or manage your account on any platform we cover, process a redemption, or resolve a payment dispute — those requests need to go directly to the operator's own support team.
- We cannot confirm whether a specific site is legal for you to use in your state. Sweepstakes casino availability varies by state, some jurisdictions restrict or prohibit this model, and laws change, so we always suggest checking an operator's current terms and your own state's rules rather than relying on a blanket answer from us.
- We do not provide legal, tax, or financial advice. If you have questions about whether a Sweeps Coins redemption is taxable, that depends on federal and state rules and is worth checking with a tax professional or official guidance.
- If you or someone you know is struggling with gaming habits, please mention this in your message. We can point you toward general responsible-play resources, though we are not a support service ourselves.
How We Handle What You Send Us
Every message is read by someone on our team rather than answered by an automated system. We look into corrections before publishing any change, and we do not add a platform to our listings just because it was suggested — it goes through the same review as everything else on the site.
We are also upfront that yourplasticdiet.org may earn a commission when readers sign up with some of the operators we cover. That relationship never decides how a platform is rated or ranked, and it does not change how we handle a reader's question or complaint.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about a specific operator's terms, thresholds, or state list, check the operator's own site first — those details are updated by the operator directly and can change without notice.
- If you are asking about a redemption or account issue, have your account details and any correspondence with the operator ready, since we may ask what you have already tried.
- If you are flagging an error on our site, a link to the exact page helps us find and fix it faster.
Whatever the reason for getting in touch, we would rather hear from you than have inaccurate or outdated information sitting on the site. Send us a message whenever something needs a second look.